The Installation Failed

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If you receive the above error message, please submit a request and attach the failed installer log once the installation fails. Please view the images below for clarification:

STEP 1:

Bring up the "Installer Log" from the Window menu, or click the installer and use CMD+L

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STEP 2:

Set the installer to "Show All Logs" then click the Save icon or use CMD+S

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Attach this .txt file in your support request

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