The Installation Failed

Slate_failed_install.png

If you receive the above error message, please submit a request and attach the failed installer log once the installation fails. Please view the images below for clarification:

STEP 1:

Installer_Log_1.png

STEP 2:

Installer_Log2.png

There's a chance that you do not have the appropriate privileges in order to successfully run the installer. One of our Technical Specialists will be able to diagnose this by examining the failed installer log. 

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