ESR Error Mac

The ESR Error occurs when two or more VMR versions are installed to multiple locations. When the DAW picks up on both locations, the ESR Error occurs.

This issue can be fixed by deleting the older VMR version from your plugin paths. We recommend to first uninstall the plugin experiencing the error using the "Uninstall.command" file found in Applications/Slate Digital/

Uninstall.png

Once the plugin has been uninstalled, please check the following plugin paths and delete any instance of the plugin that remains:

Audio Unit: Mac HD/Library/Audio/Plugins/Components/
VST: Mac HD/Library/Audio/Plugins/VST/
VST3: Mac HD/Library/Audio/Plugins/VST3/
AAX: Mac HD/Library/Application Support/Avid/Audio/Plugins/
RTAS (no longer supported): Mac HD/Library/Application Support/Digidesign/Plugins/

NOTE: Be sure to check outside the "Slate Digital" folder from each of the paths listed above. 

After the plugin has been removed, install the latest version and re-launch your DAW. The latest plugin versions can be found here

If you continue to experience issues, please contact support here

Additional Troubleshooting

In some cases, you may need to set read and write privileges to the following folder and apply changes to enclosed items: /Library/Application Support/Slate Digital

Please view the video or written directions below:

Slate_Preset_Error_Msg.png

Set Privileges To "Read and Write"

If you are experiencing issues with Saving, Loading, or creating new presets, please ensure privileges are set to "read and write" for the following location:

/Library/Application Support/Slate Digital

Be sure to "apply changes to enclosed items". 

Read___Write.png

If you are experiencing this issue with S-Gear or an Eiosis plugin, be sure to process the same steps as above for Library/Application Support/Scuffham Amps and Library/Application Support/Eiosis

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