Mac OS X Reinstall Procedure

Please use the uninstall command found in Applications/Slate Digital/Virtual Buss Compressors. You will be asked to enter your system password. Text will not display when doing so.

To preserve user data, our un-installers will not remove some files from your computer. Occasionally, these files can cause problems when updating to a newer version of the plugin. We'll need to manually remove them to see if they are causing the problems you are experiencing.

Go to /Library/Application Support/Slate Digital

If you have created user presets, make a backup of them and delete the associated VBC folders.

Lastly, go to ~/Library/Application Support/Slate Digital and delete the settings file in the Virtual Buss Compressors folders. (There are four of them)

Note: This location is hidden by default. You will need to hold down the "Option" key on your keyboard within the Finder "Go" menu in order to access the User Library. Watch a short video here.

Install the latest VBC version available for download on the following page: Everything Bundle Installers

The latest installers are also available within your Slate User Account

If issues persist, please submit a support ticket here

 

 

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