How can I pause/ resume a subscription?

⚠ Only the month-to-month plan can be paused, yearly plans (billed monthly or paid upfront) cannot be paused.

After logging into your Slate Digital customer portal, click on Account Info. There will be a pause button under your subscription. After having confirmed, your subscription will be paused.


Your account will not be charged until you resume your subscription, but the current billing is due: no proration (no refund) is performed, and your licenses remain active (and so, you can use your plugins) until the end of the current billing cycle. After that date, your licenses will expire and you will not be able to use your plugins anymore.

You can resume your subscription by clicking on resume at the bottom of the subscription. After having confirmed, your subscription will resume. If you resume during the same billing cycle you paused, you will be charged at the same date as before. If not, billing will now happen every month at the date you resumed.

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